TECHNOLOGY LEADER · APPLIED AI · ENTERPRISE PLATFORMS

Thang
Nguyen

I turn complex operations into systems that work.

Head of IT & R&D Manager at Duoc Vuong Pharmaceutical and Technical Consultant at Ecolab. I lead teams and build enterprise platforms, data systems, and applied AI—from business requirements to production operations.

SEE THE WORK → GET IN TOUCH DOWNLOAD CV ↓
Thang Nguyen
11+
Years experience
30
Engineers built & led
500+
ERP users supported
20+
Digital & AI projects shipped
01

About

TECHNOLOGY LEADER · SYSTEMS THINKER · OPERATOR

With 11+ years across software engineering, cloud infrastructure, and technology leadership, I connect business priorities with the teams and systems needed to deliver them.

At Duoc Vuong Pharmaceutical, I lead IT and applied R&D across enterprise systems, pharmacy operations, data platforms, and AI automation. My work spans product direction, solution architecture, and delivery into real operations.

At Ecolab, I support enterprise observability and automation across the US, EU, Asia, and Greater China, connecting application monitoring with operational response.

Technology Leadership
Technology StrategyTeam BuildingProduct DeliverySolution ArchitectureDigital TransformationR&D Management
Enterprise Platforms
ERP / HRM / LMSSystems IntegrationMulti-tenant PlatformsTypeScriptNode.jsNext.js
Applied AI
LLM IntegrationMulti-Agent SystemsMCPCross-session MemoryAI GovernanceHuman-in-the-loop Workflows
Data & Observability
PostgreSQLMetabaseAirflowAppDynamicsElastic ObservabilitySwimlaneAWS
Education
FPT UniversityEngineer's degree, 2012 - 2016Member of FSC (FU Student Council)
Certification
Elastic Certified Observability EngineerNov 2024 – Nov 2026
Recognition
Top 100 FPT Software Award2019
Languages
VietnameseNative
EnglishProfessional working
JapaneseLimited working
02

Featured Work

SELECTED WORK · PRODUCTS, PLATFORMS & OPERATIONS
Flagship · /01

Pharmacy Operations Platform

Production · Ongoing development

Product LeadershipNext.jsPostgreSQLSystems Integration
Problem
Pharmacy replenishment, purchasing, transfers and inventory span disconnected workflows.
Contribution
Led product direction and delivery of a multi-tenant platform connecting these workflows with enterprise and POS integrations, approvals and audit trails.
Outcome
A deployed operational platform, refined continuously through real workflow feedback.
/02Operational pilot

Enterprise AI Platform

Problem
Bringing AI agents into employee workflows requires identity, access and usage controls.
Contribution
Designed and delivered a pilot with Microsoft SSO, per-user agent environments, model permissions, budgets and administrative audit.
Outcome
Live pilot and administration foundation for governed AI adoption.
AI GovernanceSSOAgent RuntimeMCP
/03Internal production

Multi-Agent Coordination Platform

Problem
Agents working across sessions need shared tasks, knowledge and clear handoffs.
Contribution
Built a coordination platform with task tracking, structured handoffs, MCP tools, persistent knowledge and human decision checkpoints.
Outcome
A working shared coordination layer for ongoing engineering work.
Multi-Agent SystemsMCPKnowledge SystemsHuman Oversight
/04Production · 2026

Quote Automation

Problem
Matching free-text pharmaceutical requests to product records and applying pricing rules involved manual work.
Contribution
Combined LLM-assisted SKU matching, deterministic pricing rules and customer context in a Microsoft Teams bot and web interface.
Outcome
Automated quote preparation, with unmatched items surfaced for review.
LLM IntegrationNode.jsMicrosoft TeamsWorkflow Automation
/05Enterprise operations

Enterprise Systems & Digital Transformation

Contribution
Led delivery and integration of ERP, CRM, HRM, LMS and pharmaceutical eCommerce workflows across purchasing, sales, finance, inventory and employee operations.
Outcome
ERP supports 500+ users; built and led a 30-person engineering team.
Technology LeadershipERPSystems IntegrationeCommerce
/06Production reporting

Data Platforms & Operational Intelligence

Problem
Finance and operations need coherent, timely data across business systems.
Contribution
Delivered PostgreSQL reporting marts and Metabase dashboards for management, supplier credit and payment workflows, with Airflow data pipelines.
Outcome
Centralized reporting that supports operational decisions.
PostgreSQLMetabaseAirflowOperational Analytics
Other work

HelpHub

Internal IT help desk with Odoo HRM integration.

Accounting Tools Suite

Invoice and voucher workflows with shared operational tooling.

03

Experience

2015 — PRESENT · ENGINEER TO TECHNICAL LEADER
JAN 2024 — PRESENT

Head of IT & R&D Manager

Duoc Vuong PharmaceuticalVietnam
Lead technology strategy and applied R&D across enterprise operations, product development, data and AI.
  • Built and lead a 30-person engineering team, aligning delivery with business priorities.
  • Led ERP, CRM, HRM, LMS and eCommerce delivery; ERP supports 500+ users.
  • Lead product direction and delivery of a pharmacy operations platform for planning, purchasing, transfers and inventory.
  • Delivered operational reporting with PostgreSQL, Metabase and data pipelines for management and finance.
  • Delivered AI automation and an enterprise AI pilot with identity, usage controls and auditability.
Technology StrategyTeam BuildingERPApplied AIPostgreSQLMetabase
JAN 2021 — PRESENT

Technical Consultant

EcolabRemote · Global scope
Support enterprise application observability and automation across Ecolab's global operating footprint.
  • Support enterprise-wide application monitoring and automation across the US, EU, Asia, and Greater China.
  • Integrate hundreds of business systems into a unified observability and automation stack: AppDynamics, Elastic Observability, and Swimlane.
  • Earned Elastic Certified Observability Engineer (Nov 2024).
AppDynamicsElastic ObservabilitySwimlaneAWS
DEC 2018 — MAR 2021

Project Manager

FPT SoftwareVietnam
Managed client accounts in monitoring and cloud infrastructure, including the Ecolab observability program.
  • Supervised a distributed development team delivering performance and monitoring solutions.
  • Recognition: Top 100 FPT Software Award (2019).
Project ManagementAWSDatadogCloudWatch
JAN 2018 — JAN 2019

Full Stack Engineer

AgileTech VietnamVietnam
Built full-stack web and mobile applications for B2C platforms.
  • Developed APIs and web/mobile features with Node.js, React, and React Native.
Node.jsReactReact Native
OCT 2016 — DEC 2017

Senior Software Development Engineer

FPT SoftwareVietnam
Backend engineer on Temando, a logistics management platform.
  • Integrated third-party carrier APIs using Node.js and AWS Lambda.
Node.jsAWS LambdaAPI Integration
SEP 2015 — SEP 2016

Web Developer

Dongbat Software ServicesVietnam
First professional engineering role.
  • Built web interfaces with Node.js, HTML, and jQuery.
Node.jsjQueryHTML
04

Recommendations

FROM THOSE WHO LED & WORKED ALONGSIDE

Thang has played an important role in Duoc Vuong’s digital transformation and technology foundation. He works professionally, takes strong ownership, and understands how to turn business requirements into reliable systems. His contributions to ERP, reporting, internal automation, and technology planning have helped improve operational visibility and efficiency across the company. I highly appreciate his structured thinking, responsiveness, and commitment to creating real business value.

Minh NguyenCFO, Duoc Vuong · May 14, 2026
Full recommendation · LinkedIn ↗

Thang is an extremely talented technician. He indirectly reported to me at Ecolab during his time as a consultant with FPT. He was excellent to work, very professional and picked up new skills fast. His primary role was to help my team develop and deploy an enterprise application monitoring solution using AppDynamics. Despite being new to AppDynamics he quickly became a subject matter expert, which combined with his strong developer skills, made him a very valuable employee. I highly recommend Thang for future positions.

Brian CooneyInfrastructure Platform Leader, Ecolab · August 15, 2020
Full recommendation · LinkedIn ↗
05

Contact

Let’s build
systems
that work.

Open to technology leadership opportunities and product-building partnerships where enterprise platforms, data, and applied AI meet real operational needs. Available for remote and Hanoi-based opportunities.

THANGNV1509@GMAIL.COM →DOWNLOAD CV ↓
Phone
(+84) 357 990 013
Location
Vietnam · GMT+7